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Dagenham & Rainham Post Office operators urged to share experiences


Post Office operators in Dagenham and Rainham have been urged by local MP Margaret Mullane to share their experiences of working with the Post Office, providing crucial evidence for the Inquiry into the Horizon scandal.


The Post Office Horizon IT Inquiry is an independent public inquiry investigating failings surrounding the Horizon IT system which led to the wrongful prosecution and conviction of sub-postmasters.


Up to 16,000 people across the UK have been contacted by independent research and data analytics firm, YouGov, on behalf of the Inquiry, to anonymously share their experiences of the Post Office.


Every current sub-postmaster in the UK will be asked about their experience working with the Post Office, and applicants under the Post Office’s in-house compensation scheme (the Horizon Shortfall Scheme) will be asked about their experiences of this process.


Findings of the two surveys will be presented as evidence during the Inquiry’s final phase, Phase 7, and will inform Inquiry Chair, Sir Wyn Williams’ findings and recommendations.


Margaret Mullane MP said: “The Horizon scandal has touched communities across the UK, and the impact continues to be felt today.


“I encourage anyone in Dagenham and Rainham who has received these surveys to share their experiences and contribute to this important research.”


Parliamentary data published earlier this year shows that there are 11 post offices in the Dagenham and Rainham constituency. The majority are owned by sub-postmasters who will receive the survey.


Those eligible to take part in the surveys have been contacted via email. Respondents contribute their experiences anonymously and can do so online, or over the phone for those who need reasonable adjustments.

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